Legal
Please read these terms carefully before using BioLign products and services.
Last updated: June 1, 2026
These Terms of Service ("Terms") govern your access to and use of BioLign's products and services, including BioLign Track, BioLign Cloud, BioLign3D, and our website (collectively, the "Services"). By creating an account or using any BioLign product, you agree to be bound by these Terms.
A mobile companion app for orthodontic aligner treatment tracking, available on iOS and Android. BioLign Track helps patients track aligner wear time, manage tray changes, log progress photos, communicate with their orthodontic provider, and book appointments. For orthodontic providers, it offers patient compliance monitoring, clinical note-taking, patient communication, and an optional public directory listing. BioLign Track also includes Discover, an in-app community feed where users can share experiences and questions, and a doctor directory where patients can find practitioners near them.
A web-based practice management system and lab coordination platform for orthodontic practices. BioLign Cloud provides patient record management, appointment scheduling, treatment planning workflows, fabrication order tracking, staff management, and billing.
AI-powered 3D treatment planning software for orthodontic aligner therapy.
BioLign products are tracking, communication, and practice management tools. They are not medical devices and do not provide medical advice, diagnosis, or treatment recommendations. All clinical decisions should be made by qualified orthodontic professionals.
BioLign offers different account types depending on your role:
You must be at least 13 years old to create a BioLign Track account. Users between 13 and 15 (16 in jurisdictions where the General Data Protection Regulation applies) must obtain parental or legal guardian consent before registering. By creating an account on behalf of a minor, the parent or guardian agrees to these Terms on the minor's behalf. BioLign Cloud is intended for orthodontic professionals and is not available to users under 18.
You agree to provide accurate, current, and complete information during registration and to keep your account information up to date, including your date of birth, which we use solely to verify your age and obtain parental consent where required.
The Discover feed lets users share posts, comments, and likes, and lets doctors publish public profiles. By posting or publishing content, you agree to the following:
You may post anonymously, which hides your display name from other users. However, BioLign retains the link between your account and your post for moderation, abuse prevention, and legal compliance. Anonymity protects you from other users, not from BioLign or from law-enforcement requests made under valid legal process.
If you are a doctor and you publish before/after case study photos on your public profile, you represent and warrant that you have obtained explicit, documented, and revocable patient consent for each photo, in compliance with applicable health-information laws (PIPEDA/PHIPA in Canada, HIPAA in the U.S., GDPR in the EEA/UK). BioLign records an audit trail of which staff member affirmed patient consent and when, and may remove case study content at any time if consent cannot be substantiated.
Patients may send consultation requests to doctors who have published a public profile. Doctors may not initiate unsolicited contact with patients through the directory. Any subsequent doctor-patient messaging is governed by the same rules as in-app messaging.
Information shared by doctors in posts, comments, or public profiles is general information only and is not a substitute for an in-person consultation, examination, or established doctor-patient relationship. Comments by doctors in Discover are not medical advice and do not create a doctor-patient relationship between the doctor and any reader.
BioLign reserves the right to remove content, suspend accounts, or refuse service for violations of these Terms or our community policies. We may use automated tools and human review to enforce these rules. You can report violating content from within the app; BioLign reviews reports promptly and takes action where appropriate.
Your use of BioLign products is also governed by our Privacy Policy, which describes how we collect, use, store, and share your information. By using the Services, you consent to our data practices as described in the Privacy Policy.
Patients retain ownership of their personal health information. Orthodontic practices retain ownership of clinical records created within BioLign Cloud. BioLign processes this data on behalf of users to provide the Services.
When a patient links to a doctor or practice, treatment data, compliance information, and messages are shared between the patient and their provider. Both parties consent to this sharing as a condition of using the linked features.
All BioLign software, designs, logos, content, and technology are the intellectual property of BioLign and its licensors. Your use of the Services does not grant you ownership of any intellectual property rights in the Services or their content.
You may not copy, modify, distribute, reverse engineer, or create derivative works based on any BioLign product without our written permission.
You may delete your account at any time. In BioLign Track, go to Profile and select "Delete Account." For BioLign Cloud accounts, contact your practice administrator or email us. Account deletion permanently removes your data as described in our Privacy Policy.
We reserve the right to suspend or terminate accounts that:
We strive to keep our Services available and reliable, but we do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by law, BioLign shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising from:
Our total liability for any claim arising from these Terms or the Services shall not exceed the amount you paid to BioLign in the twelve (12) months preceding the claim.
You agree to indemnify and hold BioLign harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.
We may update these Terms from time to time. When we make material changes, we will notify you through the app or by email. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Services.
These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be resolved in the courts located in Alberta, Canada.
If you have questions about these Terms of Service, contact us at: